Last updated: 25/11/2025

Sukoon (“we”, “our”, “the Company”) is committed to protecting your personal data.

This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By visiting sukoondays.com or using our services, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

• Name

• Email address

• Phone number

• Shipping address

• Billing information (processed securely by third-party payment providers; we do not store card details)

1.2 Automatically Collected Data

When you browse our website, we may collect:

• IP address

• Device type

• Browser type

• Pages viewed

• Cookies that remember your preferences and improve your shopping experience

1.3 Marketing & Communication Data

• Newsletter subscriptions

• Feedback or messages sent via email or WhatsApp

• Social media interactions (e.g., comments, tags)

2. How We Use Your Information

We use your data to:

• Process and fulfil your orders

• Deliver products to your address

• Contact you regarding your orders, updates, or support

• Improve website performance and user experience

• Provide customer service via email or WhatsApp

• Send promotional messages only if you have opted in

• Comply with legal or regulatory requirements

3. How We Store & Protect Your Data

We store your data securely on encrypted servers managed by trusted third-party service providers.

We never:

• Sell your information

• Share your personal data with unauthorised third parties

We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

4. Cookies

We use cookies to:

• Improve site loading speed

• Remember your preferences

• Provide a smoother shopping experience

You can disable cookies in your browser settings at any time.

5. Third-Party Service Providers

We collaborate with trusted partners to provide secure services, including:

• Payment gateways (Shopline Payments, Stripe, etc.)

• Logistics and delivery companies

• Email marketing tools

These providers may have access to limited personal data solely for the purpose of performing their functions.

6. Your Rights

Depending on your location, you may request to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Withdraw marketing consent

• Request a copy of your stored data

To make a request, email hello@sukoondays.com.

7. Data Retention

We keep your data only for as long as necessary to:

• Fulfil orders

• Provide customer service

• Meet legal obligations

8. Contact Us

For questions, feedback, or data access requests, reach us at:

hello@sukoondays.com

You can also speak to us through our WhatsApp chat button on the site.