Sukoon ships worldwide. Delivery fees and timelines are calculated at checkout based on your location.

Processing Time
Orders are processed within 1–2 business days. You will receive a confirmation email once your order is placed and a tracking link when your package is shipped.

Estimated Delivery

Singapore: 2–4 business days

Asia-Pacific: 5–10 business days

Rest of the world: 7–14 business days
(Delivery times may vary due to customs clearance or courier delays.)

Customs & Duties
International orders may be subject to import duties or customs fees set by local authorities. These charges are the responsibility of the customer.

Eligibility
We accept returns for unopened and unused products within 7 days of receipt. Items must be returned in their original condition and packaging.

Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours. We will arrange a replacement or refund at no additional cost.

Return Shipping Costs
Customers are responsible for the cost of returning items unless the product is damaged or incorrect.

How to Request a Return
Please email us with your order number and reason for return. Our team will provide return instructions.